How do you access your FSA funds?

Medical FSA
You should use your PayFlex debit card to pay for pharmacy and medical expenses that are approved by the IRS. Once you register on the PayFlex site, you may click “My Resources” and scroll to the bottom of the page to see IRS Publication 502 which details the approved expenses eligible for reimbursement. You may also go to Resource Center > Planning Tools > Common Eligible Expense Items to determine if your expenses are eligible or ineligible for reimbursement and for any associated requirements.

Limited Purpose FSA
You should use your PayFlex debit card to pay for vision and dental expenses that are approved by the IRS. Once you register on the PayFlex site, you may click “My Resources” and scroll to the bottom of the page to see IRS Publication 502 which details the approved dental and vision expenses eligible for reimbursement.

 

NOTE: While the debit card may be used to pay for expenses from your FSA and limited purpose FSA, it is a benefit and not a right. There may be times when PayFlex allows a payment to process because the card identifies the merchant as a dentist or a pharmacy, but they cannot see that it is for an IRS approved expense. If this is the case, they will send you a letter, email, or alert depending on your preferences when you set up your online access. If you receive such a letter, please provide the full explanation of benefits from your dental or medical insurance company (not a summary sheet). The IRS requires this of companies such as PayFlex. You may upload the substantiating documentation on the PayFlex website or app, fax, email, or mail it to PayFlex. If you do not provide the requested documentation, your card will be deactivated and you will still have access to your funds, but you will be required to file paper claims with PayFlex.


Dependent Care FSA
You can only spend what you have contributed to your Dependent Care account. For dependent care claims, you will need to file a paper claim with PayFlex for reimbursement. You can also set up your bank account information on the PayFlex website so that you can issue a payment directly from PayFlex to your dependent care provider. Or, you can make a payment via your own personal check. You’ll need to keep your provider’s receipt for tax purposes and then deduct the funds from your dependent care FSA to go back into your bank account. Please keep copies of all receipts for IRS tax purposes or in case of audit. To view account balance, please see above “How do you register your PayFlex FSA online?” Once you log in, you will be at the Dashboard screen. Locate your DC-FSA account in the center of the screen and click on the link that says “View Account Details” or “View My Account.” This will show you all of your account deposits, claims, and payment activity.


Transportation and Parking
Please send all 2017 Transportation and Parking reimbursement requests to Benefits Administration (BA) for processing. You will need to use the new form found on the BA website under the heading Flexible Benefits Reimbursement.


Here is the 2017 reimbursement form:
Reimbursement Request for Transportation & Parking Accounts


Fill it out and return it to BA by mail, fax or email by following the instructions on the form. After your claim has been received, audited and entered into Edison, you can generally expect your reimbursement in two to four business days. The funds that are reimbursed will be deposited into the same account that your payroll check goes into.


If you have questions, please call Benefits Administration at 800-253-9981 and select option 6.

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