Annual Enrollment Dates and Service Center Hours

 Annual Enrollment Dates


State and Higher Education:


Monday, September 30, 2019 – Friday, October 11, 2019


Local Education, Local Government and Retirees:


Monday, September 30, 2019 – Friday, October 25, 2019



Benefits Administration Service Center:


Hours:  8:00am – 4:30pm Central Time


Phone:  800-253-9981


Fax:  615-741-8196


Or you can submit at ticket through Zendesk at


Changes in coverage made during annual enrollment become effective the following year starting January 1. *Participants must remain enrolled in their selected benefit options until the next year, unless they lose eligibility or have a qualifying event or family status change during the year.

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