Telemedicine Technology allows a physician or nurse to connect via a secure web camera to a medical doctor, nurse practitioner or physician assistant. This falls under telemedicine as provided by State Law. A claim for a telemedicine visit billed by an in-network provider will pay the same as if you saw that provider in the office and is subject to the applicable PCP copay (primary or specialist). CDHP members will pay their applicable deductible and coinsurance.
If an agency has an arrangement with a hospital for a physician to physician or nurse to physician telemedicine visit it is not the same as our vendor telehealth program. The $15.00 telehealth copay on the PPO plans is a contracted rate specific to our vendor telehealth program, BCBS (Physician Now) and Cigna (MDLive or AmWell). For programs other than Physician Now, MDLive, or AmWell the $15.00 copay will not apply.