I would like to appeal my prescription drug benefits paid to CVS/Caremark. What should I do?

All appeals are handled by CVS/Caremark, our pharmacy benefits manager. You can call CVS/Caremark at 877.522.8679 to begin the process, to ask questions about how to appeal and to check the status of your appeal. If your drug is denied, both you and your doctor will receive a denial letter explaining the reason why it was denied as well as your options for appeal and how to go about filing an appeal.

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