What does behavioral health case management involve?

Situations where someone would be contacted for behavioral health case management include inpatient behavioral health or substance abuse treatment and/or the diagnosis of a serious and persistent mental illness. Members in the behavioral health case management program will have access to a licensed behavioral health professional who can help advocate for their care and assist them in navigating the system.

Behavioral health case management is separate from the five free sessions offered by the Employee Assistance Program, which are not tied to the Partnership Promise.

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