What if I am unable to contact MetLife to report my claim?

If you experience a disability that prevents you from calling MetLife to report your claim, someone can call MetLife (1-855-700-8001) and report the claim on your behalf. This can be someone from the State of TN HR team, a family member or other individual who is aware of your situation. They should be prepared to provide as much information as possible about your current condition, treating physicians, and/or hospital name/location including any relevant contact phone numbers that would be helpful for claims administration.

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