There was an error on a recent enrollment/special qualifying event (SQE) request form. How do I make the correction?

If there is an error concerning your coverage choices, dependents’ coverage or your coverage begin date, contact your agency benefits coordinator (ABC) to verify that the information was given to Benefits Administration (BA) correctly. If it was not, or if it appears that BA may have made an error, your ABC can submit a Zendesk (help desk) ticket or call 1-800-253-9981 to speak to a Service Center representative.

If the error concerned personal information for you or your dependent(s), (i.e., name, address, Social Security Number or Date of Birth), contact your Agency Benefits Coordinator (ABC) and ask them to submit a Corrections and Clarifications form to Benefits Administration with the corrected information.

Have more questions? Submit a request