Do I have access to Behavioral Health & Substance Use Services?

Whether you are dealing with a mental health or substance use condition, support is available through your behavioral health coverage. Your enrolled dependents can use these benefits too.

Optum is your behavioral healthcare vendor. Using one of Optum’s network providers gets you the most from this benefit, which is included when you and your dependents enroll in a health plan.

In addition to office visits, this benefit includes virtual visits. What does that mean? You can meet with a provider through private, secure video conferencing. It’s called Telemental Health, and it allows you to get the care you need sooner and in the privacy of your home. To get started, go to, scroll down, select provider search, and click on virtual visits to find a provider licensed in Tennessee, or call 855-Here4TN for assistance.

Learn more about your behavioral health benefit by visiting A provider directory with a search feature is available on the website.

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