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  1. State of Tennessee - Benefits Administration
  2. Employees
  3. Payflex

Payflex

  • How long does it take to link my bank account for FSA reimbursements with PayFlex?
  • How do I change my PayFlex password?
  • When you have an HSA account in the current year and then you enroll in an HSA during the next enrollment period for the following year, are you issued a new debit card?
  • I received a letter from PayFlex indicating that my PayFlex HSA changed to "Retail" account. Why?
  • When will I receive my Form 5498?
  • How long does it take PayFlex to issue a Debit Card for a new or changed HSA/FSA account?
  • Does the Flexible Spending Account(s) (FSA) have a beneficiary designation form in case of an employee’s death? What happens to the contributions left in the account in the event of the employee’s death?
  • How does a member correct their address through PayFlex when they have not yet received a PayFlex Debit Card or set up a PayFlex account?
  • I signed into the PayFlex site and it requires agreement with their Terms and Conditions to use this system. I don't like many of the required terms and conditions. Are there other options without using the PayFlex online system in 2020?
  • How do I get a PayFlex Card for my dependent (s)?
  • How do I change my PayFlex FSA or HSA Account PIN Number?
State of Tennessee - Benefits Administration