There are three ways to file a claim:
1. Call the MetLife Claims Center at 1-855-700-8001 from 7 a.m.-10 p.m. CT, Monday-Friday
2. File a claim online at www.metlife.com/mybenefits
3. File a paper claim by downloading a form from www.metlife.com/mybenefits. Send your completed claim form to the MetLife claim’s office address and or fax number below:
Metropolitan Life Insurance Company
PO Box 14590
Lexington, KY 40512
Fax: 1-800-230-9531
Whether you file by phone, online or by paper, you can track the status of your claim online or through MetLife’s “My Benefits” site www.metlife.com/mybenefits, or via the MetLife US App. Simply search for "MetLife" on iTunes® App Store or Google Play to download the app. For more information on filing a claim, watch the following video.
Additional FAQs can be found on the disability microsite at: https://www.metlife.com/info/stateoftn/disability/state/benefits/faq/