If there is an error concerning your coverage choices, dependents’ coverage or your coverage begin date, you can contact Benefits Administration directly by submitting a Zendesk (help desk) ticket or call 1-800—253-9981 to speak to a Service Center representative
If the error concerned personal information for you or your dependent(s), i.e., name, address, Social Security number or date of birth, contact your agency benefits coordinator and ask them to submit a Corrections and Clarifications form to Benefits Administration with the corrected information.