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  1. State of Tennessee - Benefits Administration
  2. Employees
  3. General Questions

General Questions

  • What do I do when I get a "bad request" error in Edison?
  • What are my premiums?
  • How do I contact the Payroll Call Center?
  • How do I update my email address in Edison?
  • How can I replace an insurance ID card?
  • What do I do if I get a divorce?
  • Where can I find information about COVID-19?
  • What happens in the event of an employee death?
  • How Do I Reset My Edison Password/How Do I Get My Access ID?
  • What is Benefits Administration's Mission Statement, Vision and Values?
  • What is a life event?
  • Can I change insurance carriers?
  • How do I receive and respond to encrypted messages?
  • Do premiums get prorated for effective dates that occur after the first of the month?
  • How do I obtain a Certificate of Credible Coverage?
  • What if I don’t have an email address?
  • How do I update my contact information?
State of Tennessee - Benefits Administration