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  1. State of Tennessee - Benefits Administration
  2. Annual Enrollment
  3. Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

  • When will I get my ID cards, debit card?
  • Do I have to make changes during Annual Enrollment?
  • What is the difference between the Preferred Provider Organizations?
  • Where can I find the Annual Enrollment guides?
  • What do I do if I miss the Annual Enrollment deadline?
  • How do I clear my browser history and cache?
  • Can you give me some Edison Troubleshooting tips?
  • I'm a retiree. When and how do I enroll for benefits during Annual Enrollment?
  • When and how do I enroll for 2025 benefits?
  • For new hires after Sept. 1, 2024, who also wish to change coverage for effective Jan. 1, 2025
  • What are the Service Center hours?
  • Where are the training documents for Annual Enrollment?
  • Can you give me a life insurance overview?
State of Tennessee - Benefits Administration