If you need to stop a scheduled or recurring query in Edison that has a recurrence date or specific run date, please contact the Benefits Administration Service Center using one of the following methods:
- Phone:
- 800-253-9981
- 615-741-3590
- Email: Benefits.Training@tn.gov
- Submit a Zendesk ticket
Important Notes
- Primary and Backup ABCs do not have the ability to stop recurring queries that have already been scheduled.
- If a security form has been submitted to remove an ABC role due to a position change, the ABC may still receive queries until the recurrence is manually stopped.
Common Query Name Examples
- TN_BA142_TEMP_PRIMARY_NID_DEP
- TN_BA302_PERSON_AND_JOB
- TN_BA219_MED_DEN_ELECTIONS
- TN_BA311_ESS_NEW_DEPENDENTS
- TN_BA278_DOUBLE_DED_ARREARS
Recurrence Date Examples
- 1st_Monday
- 1st_Monday_4AM
- Daily (M–F) 7AM
- LastdayofMonth
- M–F at 5PM
- MON_TUE_FRI_6PM
- PRD_15TH
- PRD_1ST–15TH
- WEEKLY – Friday