Enrollment Form Processing Timeline
Benefits Administration’s Service Level Agreement (SLA) is to process the enrollment form within 36 business hours.
When Will the Form Appear?
- The enrollment form will appear on the employee’s record in Edison within 24 hours after the Zendesk ticket has been marked as solved.
Need Help?
If the enrollment form does not appear on the employee record after 24 hours, please contact:
Benefits Administration
1-800-253-9981
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